Privacy Policy.

Privacy Policy

Joja Healthcare Limited respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

We may collect the following personal information:

  • Name, email address, and phone number when you contact us or book services.

  • Address details for cleaning appointments.

  • Payment information (processed securely via third-party providers).

  • Communication records (emails, messages, or WhatsApp chats).

2. How We Use Your Information

We use your information to:

  • Process bookings and deliver cleaning services.

  • Contact you regarding appointments, updates, or queries.

  • Improve our services and customer experience.

  • Send promotional offers (only with your consent).

  • Comply with legal and regulatory obligations.

3. Data Protection & Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share information with:

  • Service providers working on our behalf (e.g., IT support, payment processors).

  • Legal authorities if required by law.

5. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections or deletions of your data.

  • Object to processing for marketing purposes.

  • Withdraw consent at any time.

To exercise your rights, please contact us at [Insert Contact Email].

6. Data Retention

We keep your personal information only as long as necessary to provide services and meet legal obligations.

7. Cookies

Our website may use cookies to enhance user experience and track analytics. You can disable cookies in your browser settings.

8. Contact Us

If you have questions about this Privacy Policy, please contact:
📧 Email: [jojahealthcare@gmail.com]
📱 WhatsApp: [+44 7905293663].